REFUNDS & RETURNS

We are a customer-first company👨‍✈️, and we strive to provide the best quality products with a seamless experience for you. Still, sometimes things happen, so if there's anything wrong with the item you have received, we will do our best to fix the issue and make you satisfied.

If you want to cancel or change your order please get in touch ASAP. We will try to do what we can, however if the order is in process already we will not be able to refund it😢. 

If you received a damaged or wrong item, please contact us within 2 weeks of receiving the order at support@moviepalette.com If you have discovered our fault, please take pictures of the defected, or wrong canvas sent to you and attach them to the initial email with an explanation. If it is our fault, we will provide you with new canvas of your chosen movie.

WARNING: These canvas are one of a kind and has been manufactured only for you. Therefore we can not exchange or refund  them under any circumstances unless the product has a defect (in which case we will be able to replace it).

If you still have additional questions about returning the item, feel free to contact us at support@moviepalette.com